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  Live Person-to-Person Chat Service

Website Chat Service

Offer Live Person-to-Person Chat Service from your Website.

Easy integration in your Website

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As potential customers visit your Website, they often have questions that only a live agent can answer. This is especially true just at the point of purchase.

With e-BusinessChat, your Website visitors simply click on a link/graphic in your Website and have a Live Chat session with your company agent.

  • Simply place the e-BusinessChat hyperlink/graphic in your Website. No software to download or install.

  • Logon when you want to listen for Chat from your Website. You can logon from anywhere, at home, office, and respond to Chat messages.

  • You are alerted by an audio ring when someone at your Website wants to chat. You don't need to be at your computer continually.

 

Chat Features

  • Live Person-to-Person chat with your Web site viewers.

  • Logon and Chat from any computer, at home, office, or while traveling.

  • Multiple Chat session by a single agent.

  • Determine Chat Client Information: Client Name, Country where chat originated, IP Address, Web Pages Visited, Chat Subject, Email Address, etc.

  • Audio alert. Your computer rings when a chat call arrives. Choose from a number of audio files to play. Turn on/off audio alert.

  • Chat Logging: Keep a record of chat conversations.

  • Easy setup, in only a few minutes. No hardware or software to install. Simply put the e-BusinessChat link in your Web page and start receiving chat calls immediately.

  • Agent authentication before sessions begin.

  • Route Chat to a specific Agents/department. Configure your chat departments/subject categories online.

  • Customize your Chat Window, so that chat clients see your company advertisements.