|
|
As
potential customers visit your Website, they often have
questions that only a live agent can answer. This is especially true just at the
point of purchase.
With e-BusinessChat, your
Website visitors simply click on a link/graphic in your Website and have
a Live Chat session with your company agent.
|
-
Simply
place the e-BusinessChat hyperlink/graphic in your
Website. No software to download or install.
-
Logon
when you want to listen for Chat from your
Website. You can logon from anywhere, at home, office, and
respond to Chat messages.
-
You are alerted by
an audio ring when someone at your Website
wants to chat. You don't need to be at your computer
continually.
|
|
Chat Features
-
Live Person-to-Person
chat with your Web site
viewers.
-
Logon
and Chat from any computer, at home, office, or while traveling.
-
Multiple
Chat session by a single agent.
-
Determine Chat Client Information:
Client Name, Country where chat originated, IP Address, Web
Pages Visited, Chat Subject, Email Address, etc.
-
Audio alert. Your computer rings when a
chat call arrives. Choose from a number of audio files to play. Turn
on/off audio alert.
-
Chat
Logging: Keep a record of chat conversations.
-
Easy setup, in only a few
minutes. No hardware or software to install. Simply put the
e-BusinessChat link in
your Web page and start receiving chat calls immediately.
-
Agent
authentication before sessions begin.
-
Route
Chat
to a specific Agents/department. Configure your chat
departments/subject categories online.
-
Customize your Chat Window,
so that chat clients see your company advertisements.
|
|
|
|