and respond to Chat from your home or office computer. The service
works from anywhere, worldwide.
Chat session by a single agent. Company agents can open more than
one chat session at the same time.
Routing. Your e-BusinessChat calls can be routed
to a specific department
in your company. Configure your chat departments (or
subject categories) online.
Conferencing: Permit others to join an existing chat conversation.
Logging: Keep a record of chat conversations.
Authentication and authorization.
alert. Your computer rings when a chat call arrives. You do not have to
sit at the computer waiting for chat. Your computer
rings when a chat call arrives. (Optional)
setup in only a few minutes. No hardware or software purchase necessary. Simply
put a link in your Web page and start receiving chat calls
your Chat Window, so your chat clients see your company advertisements.